At Ercolini Designs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and purchase our custom clothing.

1. Information We Collect

To provide a bespoke experience, we collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and shipping/billing address.

• Customization Data: Specific body measurements, fit preferences, and design choices required to create your custom garments.

• Payment Information: Credit card details and billing information (processed securely through third-party encrypted payment gateways; we do not store your full card details).

• Technical Data: IP address, browser type, and cookies to improve website functionality and your shopping experience.

2. How We Use Your Information

We use your data to fulfill our contract with you and provide premium service:

• Order Fulfillment: To draft patterns, cut fabric, and ship your custom orders.

• Communication: To send order updates, clarify measurements, or respond to customer service inquiries.

• Personalization: To remember your “Fit Profile” for future orders, making the re-ordering process seamless.

• Marketing: With your consent, to send you lookbooks, new collection launches, or exclusive offers.

3. Data Sharing and Disclosure

We do not sell your personal information. We only share data with trusted third parties necessary for business operations:

• Logistics Partners: Shipping carriers (e.g., UPS, FedEx) to deliver your clothing.

• Payment Processors: Secure platforms (e.g., Stripe, PayPal) to handle transactions.

• Legal Requirements: If required by law or to protect the rights and safety of Ercolini Designs.

4. Data Security

We implement industry-standard security measures to protect your measurements and personal details. Access to your fit profile is restricted to personnel directly involved in the design and production of your garments.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or Update: Request a copy of the data we hold or update your measurements.

• Deletion: Request that we delete your personal information and fit profile.

• Opt-Out: Unsubscribe from marketing emails at any time via the “unsubscribe” link.

6. Cookies

Our website uses cookies to keep track of items in your shopping bag and to analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

7. Contact Us

If you have questions about this policy or how your measurements are stored, please contact us at:

Ercolini Designs Email: questions@jeenaercolini.com

Address: Stoneham, MA