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Please feel free to contact us via email with any questions you may have.

Everything You Need to Know

We’ve answered some of the typical questions we receive at Ercolini Designs. If there is something you want to know, please send an email to questions@jeenaercolini.com and someone will respond with all your answers. Thank you for choosing Ercolini Designs.

We understand that standard body measurements don't always translate perfectly to the fit of a garment.

For your convenience and to ensure the best fit, we provide a detailed measurement chart listed directly on every product page.

This chart includes specific garment measurements, such as the bust, waist, and hem, rather than just general body measurements.

Here's how to find it:

  • Navigate to the product page of the item you are interested in.

  • Look for a section titled "Sizing Chart," which is usually found near the size selection dropdown.

  • The chart will show the exact dimensions of the garment itself across different sizes, allowing you to compare them against a piece of clothing you already own for an accurate fit.

To give you the most accurate and effective care advice, Ercolini Designs provides the specific instructions in two convenient locations for every product:

1. The Sewn-In Garment Label

A permanent care label is sewn directly into the seam of every garment. This is the official instruction from Ercolini Designs and details the exact method for cleaning, which may include:

  • Washing Method: (e.g., Hand Wash, Machine Wash Gentle)

  • Temperature: (e.g., Cold Water)

  • Drying: (e.g., Tumble Dry Low, Line Dry)

  • Specific Warnings: (e.g., Do Not Bleach, Dry Clean Only)

2. The Product Page on Our Website

For easy reference before you even purchase, all of these washing and care instructions are also listed on that specific product page on our website.

You can typically find this information under a section titled "Description."


Always refer to these two sources to confirm the recommended procedure (like using a dry cleaner, or opting for a gentle cycle) to protect your garment's fabric, shape, and color.

From the initial concept to the final product, every Ercolini Design is proudly thought of, developed, and manufactured entirely within the United States.

If a package is lost or damaged, the recipient should immediately notify Ercolini Designs at sales@ercolinidesigns.com and provide documentation, such as photos of the damaged items and packaging. Erolini Designs is then responsible for initiating a formal claim with the shipping carrier or insurance provider, providing proof of shipment and value. The carrier will investigate the issue and, if the claim is approved, reimburse the Ercolini Designs, who can then issue a refund or send a replacement item to the customer.

Yes, we do offer international shipping.

We strictly follow the international shipping procedures and guidelines set by our carriers to ensure your package is handled correctly, including necessary customs documentation and duties processing.

Our standard return policy allows for returns of unworn, unwashed, and undamaged garments with all original tags attached within 30 days of delivery for a full refund or exchange. Items marked final sale are non-returnable. Please visit our dedicated Returns page on the website for detailed instructions and any exceptions.

The best way to contact customer support is to send an email to: questions@jeenaercolini.com Someone will reach out to you shortly and answer any questions you have.

Yes, we accept all major credit cards, PayPal, and Venmo.

Yes, as soon as your purchase goes through, you will be emailed an invoice with your tracking information so you can see the shipping progress of your order.

After the order is processed, you should receive your item within 5 to 7 business days.

New Arrivals

Checkout the NEW Designs They Go Fast! Get Yours Today!

We are thrilled to unveil our latest collection of designs, featuring fresh looks and innovative styles that you won’t find anywhere else! We encourage you to check them out right now because, based on the excitement we’re already seeing, these popular pieces are going fast. Don’t miss your chance to grab the perfect item to elevate your style—get yours today before they’re all gone!

Born from a fervent passion for fashion and a steadfast dedication to design, ERCOLINI Designs elevates the everyday. We believe devotion is visible: Every choice of fabric, pattern, and stitch is a testament to our commitment to creating beauty. ERCOLINI Designs LOVES contributing to a more beautiful world.

Copyright © 2026 ERCOLINI Designs | Designed by ERCOLINI LLC.